Privacy Policy - Secure Window & Door

Last updated: January 2024

1. Introduction

Secure Window & Door ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

Contact details including name and email address
Information provided when completing enquiry forms
Details about the services you are interested in
Technical data such as IP address, browser type, and operating system
Information about how you use our website

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide quotations
To deliver and improve our services
To communicate with you about your project
To send relevant information about our products and services where you have consented
To comply with legal obligations
To analyse website usage and improve user experience

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: Where you have given us permission to contact you
Contract: To perform services you have requested
Legitimate interests: To operate and improve our business
Legal obligation: To comply with applicable laws and regulations

5. Data Sharing

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist in operating our business
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

Any third parties with whom we share data are contractually obligated to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the data and our relationship with you.

7. Your Rights

Under data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data in certain circumstances
Object to or restrict processing of your data
Request transfer of your data to another party
Withdraw consent at any time where processing is based on consent

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Secure Window & Door
47 Meridian Business Park
Leicester, LE19 1WY
United Kingdom

Email: [email protected]